As a small business owner, you are constantly learning how to fill in the blanks. Figuring out how billing, electric, and loans work while providing the best service or product that you can is also a struggle that I can relate to as well. Technology is the same way, we are constantly changing and if you are not in the present moment, you are already five years behind the curve. Keeping up with the likes of Google, Facebook, and Yahoo! has not been an easy task for anyone working in those spaces for the last 15 years. Filling in the blanks of what people want in each of these search engines has been, and continues to be an uphill battle. The same goes for social media, if you are not keeping up with the biggest influencers and how they are running things, you will be as Kansas says "dust in the wind".