It's no secret that there are other communication tools that started to take over some work areas. AIM used to be very popular in work spaces before it went away for good last year. We are starting to see Slack and similar tools, not only take its place, but become a better, more streamlined tool for the work place. As I explained in my other post about email going extinct, there are simply better forms of communication out there on the internet and the quicker your company gets on them, the more streamlined your line of communication will be for your entire team.